Shipping Policy

1. Order Processing

1.1 All orders are processed within 1-2 business days (Monday to Friday), subject to stock availability and payment verification.

1.2 Orders placed during weekends or holidays will be processed the next business day.

2. Shipping Methods

2.1 We offer several shipping options, including standard and express, depending on the customer's location and service availability.

2.2 The shipping option available for your order will be displayed during the purchase process.

3. Delivery Times

3.1 Delivery times may vary depending on the recipient's location and the shipping option selected.

3.2 Estimated delivery times will be indicated during the purchasing process and are estimates based on the courier service selected.

4. Shipping Costs

4.1 Shipping costs will be calculated automatically during the purchase process, based on the weight of the package and the delivery address.

4.2 We offer free shipping for orders that meet certain promotional conditions, which will be specified on the website or in marketing communications.

5. Order Tracking

5.1 A tracking number will be provided once your order has been dispatched.

5.2 You can track the status of your order using the tracking number on the courier company's website.

6. Shipping Address

6.1 It is the customer's responsibility to ensure that the shipping address provided is correct and complete.

6.2 We are not responsible for orders sent to incorrect addresses provided by the customer.

7. Shipping Delays

7.1 Gymhawk is not responsible for delays caused by events beyond our control, such as severe weather conditions, shipping company logistical issues, or customs issues.

7.2 In the event of significant delays, we will endeavour to keep the customer informed about the status of their order and any adjustments to estimated delivery times.

8. Delivery Problems

8.1 If you experience any problems with the delivery of your order, please contact us immediately so that we can investigate and resolve the situation as quickly as possible.

8.2 Gymhawk reserves the right to modify these shipping policies at any time without prior notice. Updated versions will be available on our website.

These policies are designed to provide clear and accurate guidance on how shipments are handled at Gymhawk, ensuring transparency and customer satisfaction.